Adopting person – centered care as ‘business as usual’ requires fundamental changes to how services are delivered and to roles – not only those of health care professionals, but of patients too – and the relationships between patients, health care professionals and teams.
Organizational culture can have a big influence on whether teams and individuals feel motivated and able to work in a person-centered way. Support and buy-in from senior leaders, acting as champions for change, can have a powerful effect. Encouraging and empowering staff to change services locally, rather than imposing solutions, and bringing together a core team to drive change is of crucial importance.
Healthcare professionals usually think the care they provide is already person-centred. However, the evidence shows that this is often not the case. Implementing a culture change program and patient preferred practices
will bridge the gap between the patient and provider’s perception of care.
• Critical elements of a culture of Patient and Family Engaged care
• Logical sequencing for implementation
• Practical examples and solutions for organizations focused of supporting person centered care approaches and culture
• Introduction to the Planetree Person-Centered Certification Program as a framework to advance person-centered care across an organization
Key takeaways for the attendees:
• Increase their ability to draw on the most current literature and scientific evidence to make connections between person- and family-centered approaches to care and improved health and healthcare outcomes
• Be able to identify essential organizational practices, structures and skill-building opportunities that work together to create, strengthen and sustain an organizational culture of person centered care
• Become familiar with tools and strategies for understanding the current state of an organization’s person-centered care culture and identifying gaps
IntroductionManaging flow of hospital practice such as outpatient clinics, putting all lab results in a sequential way, storing all doctor-patient encounters and more while having Telehealth options such as Consultations over Internet Live Video is presented in one seamless cloud based software, “ITHS” (Integrated Telehealth Hospital Software). Medical City Online (UK) & ChARM Health (USA) create a hospital practice software connecting healthcare providers with their patients over Live Video Internet while surfing through their health records. ITHS is suitable for both physical and virtual visits thus extending the scope of hospital practice along with making the practice quite cost effective.
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