Under the patronage of

Supported by

Organized by

Samer T. Abu Ghazaleh, Director - Patient Experience Division, International Medical Center

Samer has been working for 15 years in the healthcare industry.

He served as a healthcare strategy consultant to both national and international healthcare organizations, including BUPA Arabia, BUPA London, Islamic Development Bank (IDB), King Abdullah Economic City (KAEC).  Prior to that, and in his capacity as the Chief Operating Officer of IMC (International Medical Center-www.imc.med.sa),


Samer has accumulated a breadth of experiences and knowledge in project management and business development, hospital administration and operations, commissioning and strategic planning.


Since the inception of the IMC project, Samer has been serving on the executive committee of the IMC, he also served as a consultant to the CEO. In his role as the official liaison with Cleveland Clinic, he has helped strengthen the know-how exchange between IMC and CC. He has assisted many clinical and non-clinical departments in their set up plans through providing them with the best in practice from Cleveland Clinic. Samer has also commissioned, and directed the department of patient access services, he also served as Director of Business Development at IMC and was the non-clinical project director of the Clinic of the King Abdullah University for Science and Technology (KAUST).


Now Samer is Six Sigma certified and has appeared as a guest speaker in multiple conferences in the Middle East, Europe, and the US.


Education Qualification


  • S & MBA, Northeastern University, Boston, MA, USA
  • Fulbright Scholar, US Department of State, 19992001.
  • Hospital Management training certificate/fellowship, Cleveland Clinic, Ohio, USA.
  • Six Sigma, Green Built Certified.
  • PMP (training certificate).
  • Resonant Leadership training, Cleveland Clinic Academy, Ohio, USA.
  • Advanced topics in financial metrics for hospital management certificate, San Francisco, USA.
  • The business of healthcare, Cleveland Clinic Academy, OHIO, USA